Conditions of Use

Welcome to Merakiseeds.com. These terms and conditions apply to the use of this website. By accessing this site and/or placing an order, you agree to be bound by these terms and conditions.

1. All seed packs are packed by hand. We of course always strive to keep the accurate number of seeds in each pack, but errors might occur. Please contact us if there would be any problems with the number of seeds in your pack!

2. Prices, quantities, and the number of seeds in each pack can change at any time at the site. 

3. Orders will not be processed or shipped until payment has cleared.

4. The free gift seed packs are the choice of MerakiSeeds and can not be chosen by the customer.

5. Reward points can not be redeemed for cash. Reward points can be used as payment for products in the webshop. Reward points are valid for 180 days. 

6. We aim to pack and send your order within 3 business days after we receive your order. During high season though, there might be a slight delay, up to 5 business days. All orders are processed on a first-come, first-served basis.

7. Please allow 4 weeks for your order to arrive after you have placed and paid your order. 

8. In order to prevent delays, please ensure your address is accurate and that we have the correct postcode.

9. We accept payment through PayPal. You can either pay with a PayPal account or directly with your card. You do not have to create a PayPal account to pay with a card. All payments are taken using the currency EURO (€). Exchange rates may apply. Read more.

10. Packing and shipping with A-post is 3€. When your order exceeds 50€ we include free regular shipping. When your order exceeds 75€ we include free traceable shipping. We might also send a specific parcel as trackable for any other reason we might find appropriate. If you for some reason DO NOT want traceable shipping, please send us an email regarding this as you place your order. Read more. 

11. We deliver within the EU.

12. In the very unlikely event that our seeds fail to please you, you are welcome to return them. You must send the unopened parcel with traceable post and send us the tracking number. When we have received the parcel we will refund your purchase. Shipping costs of the original order will not be refunded. You have the right to return the parcel within 14 days of receiving it. Read more. 

13. Your personal information is confidential to us and will not be passed on to any third parties. Read more.