Privacy notice

PRIVACY POLICY

Last updated: March 21, 2022

This Privacy Policy describes the policies for this website Merakiseeds.com and governs the privacy of its users who choose to use it. It describes the areas where user privacy is concerned and procedures on the collection, use, and disclosure of information when the service is used. It also tells about you privacy rights and how the information is protected. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy. We are General Data Protection Regulation (GDPR) Compliant.

WHERE AND HOW IS THE INFORMATION COLLECTED?

When you create a profile on the Website, we will automatically generate a personal account for you on MerakiSeeds(“Account”) and collect personal data about you. This information is mandatory, which means that it will not be possible to order products from us without it. We will also use this data to display your username to the public when you make a product review.

WHAT INFORMATION IS COLLECTED?

1. Your username (this will be public).
2. Your securely encrypted password.
3. Your email address.
4. Your first name and last name.
5. Your address, postal code, city, country.
6. Usage Data 

WHY IS THE INFORMATION COLLECTED?

The information is collected for:

1. Creating a personal account at MerakiSeeds where you can:
   
   • Place orders
   • Keep track of your orders
   • Collect and claim Reward Points
   • Leave reviews 
   • Request refunds
2. Providing you with support.
3. Assist you with any issues you might have.
4. Process refunds.
5. Sending newsletters.
6. Other site features, such as discount campaigns, offers, administering a contest, etc.

IS THE INFORMATION SHARED WITH ANYONE?

We do not share your information with any third party.

HOW IS THE INFORMATION STORED AND PROTECTED?

Your data is securely held on our servers and protected against any hacking attempts using modern security. We will keep your data until you ask us to remove it or you remove it yourself. 

WHAT RIGHTS DO USERS HAVE OVER THEIR DATA?

The EU law called the General Data Protection Regulation gives citizens certain rights in relation to their data. The rights granted to citizens are as follows:

1. The right to be informed: You have the right to be informed about what data is being collected, how it’s being used, how long it will be kept, and whether it will be shared with any third party.
2. The right of access: You have the right to request access to your data.
3. The right to rectification: You have the right to request to modify or update your data if it is inaccurate or incomplete.
4. The right to erasure: You have the right to ask us to delete your data.
5. The right to restrict processing: You have the right to request the temporary or permanent discontinuation of processing all or some of your data.
6. The right to data portability: You have the right to request a copy of your data in electronic form and to transfer this personal data to the third-party service
7. The right to object: you have the right to oppose at any time the processing of your data by us, based on reasons relating to your circumstance. You have the right to oppose the processing of your data for direct marketing purposes.
8. Rights related to automated decision making including profiling: The GDPR includes provisions for decisions made with no human involvement, such as profiling, which uses personal data to make calculated assumptions about individuals. There are strict rules about this kind of processing, and you are permitted to challenge and request a review of the processing if you believe the rules aren’t being followed.

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is Your consent. You can remove your consent at any time. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us if you wish to make a request.

HOW TO COMPLAIN

If you are unhappy with how we have used your data you are welcome to contact us with a complaint. 

HOW TO DELETE YOUR ACCOUNT

You have the right to, at any time delete your account.

CHANGES TO THE PRIVACY POLICY

We may update the Privacy Policy and will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective when they are posted on this page. You are advised to read the Privacy Policy periodically for any changes. The "Last Updated" date at the top will be updated when change occur.

CONTACT US

If you have any questions about this Privacy Policy you can Contact Us.

COOKIES

Read our Cookies Policy.